A visit at the front desk
Arrival
The visitor scans the invitation QR at the kiosk or desk, enters an appointment code, or registers as a walk-in.
Details, policy and photo
Only the fields required for the visitor category, your visitor policy or NDA with its version, and a photo or signature if you switch them on.
Host approval
The host gets an email or WhatsApp message with an approve / reject link. Trusted appointments can be auto-approved.
Pass, badge and check-in
An approved visitor gets a QR pass; reception prints a card-size badge and checks the visitor in. The host is told they have arrived.
Check-out
Scan the pass on the way out or check out from the list. Forgotten check-outs are closed by your end-of-day rule and marked as automatic.
What the receptionist gets
Live on-site list
Who is inside, who is expected today and who has overstayed, per branch.
Scan to find the visit
Camera scanning on phones and tablets; USB QR scanners type straight into the search field on PCs.
Badge printing
A CR80 card-size badge with name, company, host, category, validity and the pass QR.
Access cards
Hand out a numbered access card at check-in and see which cards have not come back.
Watchlist warning
Flagged visitors and watchlist matches are shown before check-in and need a confirmation.
Deliveries too
Log parcels with courier and tracking number; the recipient is told and collection is recorded.
Front desk questions
Do we need a kiosk to start?
No. Reception can register and check in every visitor from the web dashboard, the Windows app or a phone. Add a kiosk when you want visitors to register themselves.
What if the host does not answer?
After the approval timeout you set (15 minutes by default) the request goes to the host’s delegate and reception is alerted.
Ready to retire the visitor logbook?
Start a free trial, pair a tablet and welcome your first visitor today.