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Hardware & integrationsUse hardware you can buy anywhere
VisitorMate does not lock you into special devices. It runs on ordinary tablets, PCs, printers and TVs. Hardware is not included in the plans.
What works
Kiosk tablets
Android 8.0 or later; a 10-inch tablet with a front camera is recommended. Use app pinning or lock-task mode where the device supports it.
Windows PCs
Windows 10 or 11, 64-bit, for reception and security desks, or a touch PC as a kiosk.
Browsers
Current Chrome, Edge or Safari for the dashboard, the kiosk at /kiosk-mode and the TV display.
Badge printers
Badges are CR80 (85.6 × 54 mm) PDFs printed through the device’s print system, so any printer the device can use works.
QR scanning
The camera on phones and tablets; on PCs, USB scanners in keyboard mode type straight into the scan field.
TV displays
A smart TV browser, a TV stick or a small PC on an HDMI screen opens the queue display link.
Integrations
Meta WhatsApp Business Cloud API with approved templates, or an HTTP gateway.
Notification emails in English or Arabic, with delivery status logged.
CSV and PDF
Reports export to CSV for Excel and other tools, and to PDF.
Not supported today
VisitorMate does not connect to door controllers, turnstiles, access-control panels, Active Directory or calendar systems, and does not read Emirates ID cards automatically. Talk to us if you need one of these.
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