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IndustriesAccountable visitor handling for public offices
Public-facing counters, official meetings and secure areas each need different rules. VisitorMate sets them per visitor category and records every decision.
Fit for public sector work
Arabic and English
Kiosk, dashboard, emails, WhatsApp and the TV display, with proper right-to-left layout.
Multi-step approvals
For example host, then security, for visits to restricted areas. No pass until every step approves.
Public counters
Tokens per service category, “Call next” per counter and a TV display with voice calls.
Audit log and auditor role
Every sign-in, approval, check-in, export and change recorded; a read-only auditor role for reviews.
Watchlist
Restricted or banned visitors flagged before check-in, with level and reason.
Data minimisation
Emirates ID and passport fields are off unless you require them for a category.
Hosting and compliance
We do not claim certifications we do not hold. Ask us for our security overview and the hosting options available for your entity before you decide.
Ready to retire the visitor logbook?
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