Home Features Approval workflows

Features

The right people say yes before anyone gets a pass

Each visitor category has its own approval chain: none for deliveries, the host for meetings, HR for interviews, host then security for contractors. A pass is issued only when the last step approves.

An approval, step by step

  1. Request

    A visit is registered and the first step opens for its approver: the host, or a role such as security or HR.

  2. Decide from a link

    The host gets an email or WhatsApp message with a secure link to approve or reject, with remarks. No sign-in needed.

  3. Next step

    If the category has more steps, the next approver is asked. Staff with the role can also decide in the app.

  4. Timeout and delegate

    If nobody answers within the timeout, the request is escalated to the host’s delegate and reception is alerted.

  5. Pass or polite no

    Approved: the visitor gets the pass. Rejected: the visitor gets a courteous message and the kiosk says “please see reception”.

Rules per visitor category

Categories also decide the form, policies, photo, signature, default duration, queue letter and whether they appear on the kiosk.

  • No approval, one step or several
  • Auto-approve confirmed appointments
  • Every decision kept with who, when and remarks
  • Approvals report by status

Ready to retire the visitor logbook?

Start a free trial, pair a tablet and welcome your first visitor today.