Messages for hosts
Approval needed
Visitor, company and purpose, with an approve / reject link.
Escalation to a delegate
When a colleague’s visitor has waited past the timeout.
Your visitor has arrived
Sent the moment the visitor checks in.
Appointment requested
When someone requests a visit through your booking page.
Visitor still on site
When your visitor is past the expected time.
Messages for visitors
Invitation with QR
Date, host, branch, check-in code and the QR link.
Reminder, new time, cancellation
Before the visit and whenever it changes.
Approved, with the pass
A link to the visitor pass to show at reception, or a polite note if declined.
Queue updates
Your token, your turn is coming soon, please go to Counter 2. WhatsApp only.
WhatsApp the proper way
VisitorMate sends WhatsApp messages through the Meta WhatsApp Business Cloud API with approved utility templates, or through an HTTP gateway you already use. A company can use its own number or the platform’s.
- On / off per event and per channel
- Hosts can switch off email for themselves
- Every message logged as sent or failed
- Mobile numbers masked in the log
Ready to retire the visitor logbook?
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