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Security & privacy

Built to protect your visitors’ data

Visitor logs are personal data. We collect less, show less and record who looked.

Tenant isolation

Every record belongs to one business. The server sets the business on every change; devices cannot choose it.

Role-based access

Owner, branch admin, receptionist, security, host, HR and read-only auditor. Users tied to a branch only get that branch’s data.

Encryption in transit

All apps talk to the server over HTTPS. Passwords are hashed and sign-in tokens are stored only as hashes.

Signed QR passes

The QR code holds an opaque, signed reference, never a name, phone number or ID number.

Audit log

Sign-ins, approvals, passes, check-ins, exports and admin changes are logged.

Data minimisation

Emirates ID and passport capture are off by default. Photos and signatures only when you enable them, with a notice first.

Kiosk that shows nothing

The kiosk has no admin screens, never lists other visitors and clears itself after each visitor.

Retention and export

Set how long visit records are kept, export them, and handle correction or deletion requests.

Designed with the UAE PDPL in mind

VisitorMate follows the principles of the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021): purpose limitation, data minimisation, notices and consent at the kiosk, access and correction. You decide what to collect and how long to keep it; you remain responsible for your own legal basis and notices, and we recommend a legal review for identity-document or photo capture.

We do not claim certifications we do not hold. Ask us for our security overview and hosting details for your deployment. Contact

What a QR pass contains

Only a pass reference and a digital signature. Staff devices verify the signature even offline, and a pass is valid only while the visit is approved and inside its time window.

  • No name, phone number or ID number
  • Revoked on cancel, reject or check-out
  • A different signing key per business

Ready to retire the visitor logbook?

Start a free trial, pair a tablet and welcome your first visitor today.